3.2. Configure Canned Recommendations
Canned recommendations are predefined actions that can be used within a
case. The recommendations are fully configurable and are aimed to
facilitate choice making regarding the action that should be applied for
a specific case. There is no need to set this up, but we suggest doing
some planning and provide recommendations that are suitable for your
organization. Some recommendations such as
Sample File / Sample Directory,
Run full Antivirus Scan are already
generated by default. You are free to use, modify or delete them.
Recommendations can also be added by any user from within a case.